Total quality management (TQM)

  • Monitoring & Evaluation
  • Supply-side


A comprehensive and structured approach to managing a company or organization that envisions constant product improvement as a result of regular feedback and applicable operational changes. TQM procedures may be created as part of an established set of standards, such as in accordance with ISO, or a company can establish its own procedures.


WHO (2021). “Monitoring flour fortification to maximize health benefits: a manual for millers, regulators, and programme managers.”